Can I cancel my collection order?
Many Dines collection orders are prepared immediately after being accepted by the venue. That's why orders often cannot be cancelled, as the restaurant has accepted and has started preparing the food.
To cancel an order, please contact the restaurant directly and inform them that you no longer want the order. The restaurant's number can be found on the venue's profile on pay.dines.co.uk - the venue will be able to cancel and refund (at the venue's discretion) from their side.